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How later88 Handles Your Personal Information

When you open an account and use your DANA, OVO, or GoPay wallet on later88, you share certain personal details with us.

Account data handled with careDANA, OVO, GoPay transaction context onlyYour data access rights, clearly statedContact us to update or remove your dataAvailability subject to local law and eligible regions
later88 How later88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand page behaviour. You can adjust cookie preferences in your browser settings at any time without losing your account.

Account Security Measures

Account access uses OTP verification sent to your registered phone number. We log each login attempt and flag unusual access patterns. Your session data is encrypted in transit using SSL.

Data Retention Windows

We keep account records for as long as your account remains active and for the period required by applicable local law after closure. Transaction logs tied to DANA, OVO or GoPay are retained for compliance purposes only.

Requesting Changes or Deletion

Contact support via live chat or email with your account email and the specific change you need. Where local law grants a deletion right, we process the request and confirm completion by email once done.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a privacy question directly. We aim to respond during active support hours. Ideal for quick data-access queries.

Email Support

Write to our support address for formal data requests — deletion, correction or a summary of what we hold. Include your registered email and the request type so we can route it correctly.

Account Settings

Some data updates — like your linked phone number or e-wallet preference — can be changed directly inside your account settings without contacting support at all.

Privacy Policy Questions We Hear Most

Below are the questions we receive most often about how later88 handles personal data. If yours is not here, reach out through the live chat or email paths listed above and we will get back to you with a clear answer.

We collect your name, email address, phone number and the e-wallet you link — DANA, OVO or GoPay. We also log device and session data to keep your account secure.

No. We only receive transaction metadata — amount, timestamp, and confirmation status — from the payment processor. Your PIN and full wallet credentials never pass through our systems.

Yes. Send a request via live chat or email using your registered account address. We will compile and share a summary within a reasonable period, subject to local law in your region.

Contact support with your registered email and a clear deletion request. We process it in line with local law. Some records may be retained for the minimum compliance period required before full deletion.

We do not sell your data to third parties for marketing. Data is shared only with payment processors to complete transactions, and with service providers who help us operate the platform securely.

Session cookies keep you logged in; analytics cookies help us improve the lobby. You can disable non-essential cookies in your browser settings. Disabling session cookies may affect your login experience.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.